Employee of the month

Congratulations to Avram Dragos (Dee) who is Provenance’s Employee of the Month for December 2017.

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Dee has worked at Provenance’s first hotel West Park, since it’s opening in 2014 and his dedication, excellent customer service and enthusiasm has never wavered.  In recent weeks, over the course of a busy and at times difficult period for the business, Dee has been a constant support – never losing his positive attitude.

He has worked extra hours and has taken on the challenge of the bar during our busiest trading period – learning how to manage the stock and deal with suppliers as well as assisting in managing rotas and wages.

His customer service has always been exceptional but in recent weeks, feedback we have received has been second to none.  Many of our guests mention him in their feedback and most recently, one of our partnership companies, Harrogate International Festivals, has specifically mentioned his dedication, personality and fantastic customer service during their recent dinner and drinks, when they were entertaining their sponsors.

Dee is showing how much of a team player he is an is increasingly showing a maturity in guiding more junior members of staff.

A huge well done to Dee and everyone who was nominated.

Sami Foster – Cleveland Tontine

Ian Baty – Punch Bowl

Tommy Hunter – Carpenters Arms

Michael Lowcock – Oak Tree

Nasser Cherfi (DJ) – Black Bull

 

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